Question 1

WHAT SECURITY SYSTEMS DO YOU ASSESS?

Accepted Answer

Access control, video surveillance (CCTV/IP), intrusion detection, perimeter security, and integrated command-and-control systems.

Question 2

WHAT TYPES OF DRUG TESTING DO YOU PERFORM?

Accepted Answer

We offer a variety of drug testing services tailored to meet your needs:

Oral Fluid Testing: A non-invasive test that can be administered on-site, providing rapid results.
Hair Follicle Testing: A longer detection window that identifies drug use up to 90 days prior, ideal for monitoring long-term drug use.
Pre-Employment Testing: To ensure new hires are fit for the job.
Random Testing: Regular checks to maintain a drug-free workplace.
For-Cause Testing: In response to behavior that raises concerns about drug use.
Return-to-Work Testing: Ensures employees who have been off due to drug issues are ready to return to work safely.
DOT Compliance Testing: For safety-sensitive employees in industries like transportation.

Question 3

WE DON’T HAVE AN HR DEPARTMENT. CAN YOU HELP US?

Accepted Answer

Absolutely. ECG can provide any company with no HR department a fully managed program for pre-employment testing and screening.

Question 4

WHAT IS FCRA COMPLIANCE?

Accepted Answer

The Fair Credit Reporting Act governs how consumer reporting agencies handle background information. Every screening we perform follows FCRA standards including disclosure, consent, and adverse action protocols.

Question 5

WHAT IS OIG / LEIE MONITORING?

Accepted Answer

Federal exclusion lists that healthcare employers must check monthly. We automate ongoing monitoring so you never miss a sanction.

Question 6

WHAT IS AN ISO 9001 AUDIT?

Accepted Answer

A systematic examination of an organization's Quality Management System against ISO 9001 requirements, covering planning, document review, on-site inspection, reporting, and follow-up.

Question 7

HOW MUCH EXPERIENCE DO YOU HAVE IN COMPLIANCE & SCREENING?

Accepted Answer

Our team holds decades of combined experience in compliance, screening, law enforcement, and corporate security, with certifications in FCRA.

Question 8

DO YOU DESIGN NEW SECURITY SYSTEMS?

Accepted Answer

Yes. Our team performs threat assessments and designs layered physical security solutions tailored to each site.

Question 9

WHAT IS RC 14001?

Accepted Answer

RC 14001 combines ISO 14001 environmental management with the Responsible Care Management System for chemical companies and their suppliers.

Question 10

WHAT DO STANDARD DRUG SCREENINGS COST?

Accepted Answer

Pricing depends on panel size and volume. Standard 5-panel urine tests start around $35; hair follicle and DOT panels are quoted on request.

Question 11

HOW LONG DO BACKGROUND CHECKS TAKE?

Accepted Answer

Most database results are returned immediately. County criminal, employment, and education verifications typically take 1–5 business days depending on jurisdiction.

Question 12

ARE YOU HIPAA-COMPLIANT?

Accepted Answer

Yes. All PHI is encrypted in transit and at rest. We sign BAAs with covered-entity clients.

Question 13

CAN SOMEONE CHEAT ON A DRUG TEST?

Accepted Answer

Modern collection protocols (temperature checks, observed collections, adulterant screening) make cheating extremely difficult. We follow SAMHSA-certified procedures.

Question 14

HOW LONG DOES AN AUDIT TAKE?

Accepted Answer

Typically 1–5 days on-site depending on facility size and scope, plus preparation and reporting time.

Question 15

WHAT IS INCLUDED IN A STANDARD BACKGROUND CHECK?

Accepted Answer

National criminal database, SSN trace, address history, sex offender registry, and global watchlist at minimum. Add-ons include county criminal, credit, employment, education, and MVR.

Question 16

WHAT’S INCLUDED IN HEALTHCARE CREDENTIALING VERIFICATION?

Accepted Answer

Primary source verification of licenses, board certifications, DEA registrations, education, work history, and ongoing sanctions monitoring.

Question 17

IS MY DATA SECURE?

Accepted Answer

Yes. All data is encrypted in transit and at rest. We follow strict data-handling protocols and only retain information as required by law.

Question 18

WHAT IS A VULNERABILITY ASSESSMENT?

Accepted Answer

An on-site evaluation identifying weaknesses in physical, procedural, and technical controls, paired with prioritized remediation recommendations.

Question 19

HOW DOES THE DRUG TESTING PROCESS WORK?

Accepted Answer

Donor receives a chain-of-custody form, presents at a collection site, the specimen is sealed and shipped to a SAMHSA-certified lab, and results are reviewed by an MRO before reporting.

Question 20

DO YOU OFFER GUARD FORCE CONSULTING?

Accepted Answer

Yes — post orders, training, scheduling, and KPI development for in-house and contract guard programs.

Question 21

CAN YOU CUSTOMIZE A SCREENING PACKAGE?

Accepted Answer

Absolutely. Our team will design a package matched to your industry, role, and budget.

Question 22

HOW OFTEN SHOULD SANCTIONS MONITORING OCCUR?

Accepted Answer

OIG recommends monthly checks for all employees, contractors, and vendors with access to federal healthcare programs.

Question 23

ARE YOU A CERTIFYING BODY?

Accepted Answer

We provide internal, second-party, and pre-certification audits. Final certification is issued by accredited registrars.

Question 24

DO YOU HANDLE MTSA MARITIME SECURITY AUDITS?

Accepted Answer

Yes. We perform Maritime Transportation Security Act facility security assessments and plan reviews.

Question 25

DO YOU CHECK STATE MEDICAID EXCLUSION LISTS?

Accepted Answer

Yes. We monitor all 50 state Medicaid exclusion lists in addition to federal sources.

Question 26

DO YOU SCREEN INTERNATIONALLY?

Accepted Answer

Yes we provide background screenings in most foreign countries through our network of trusted partners.

Question 27

CAN YOU HELP WITH COMPLIANCE FRAMEWORKS?

Accepted Answer

We support CFATS, MTSA, NERC-CIP, and general OSHA workplace security compliance.

Question 28

WHAT IS THE TURNAROUND TIME FOR DRUG TESTING RESULTS?

Accepted Answer

Negative lab results: 24–48 hours. Non-negatives requiring MRO review: 3–5 business days. Instant on-site tests: minutes.

Question 29

DO YOU INSTALL EQUIPMENT?

Accepted Answer

We are a vendor-neutral consultancy. We design and specify; trusted integrator partners handle installation.

Question 30

IS CANDIDATE CONSENT REQUIRED?

Accepted Answer

Yes. Federal law requires written authorization from the candidate before any background check is performed.

Question 31

WHAT ARE THE BENEFITS OF A DRUG-FREE WORKPLACE?

Accepted Answer

Lower accident rates, reduced absenteeism, lower workers' comp premiums, improved morale, and federal contractor compliance.

Question 32

WHICH HEALTHCARE SETTINGS DO YOU SERVE?

Accepted Answer

Hospitals, clinics, long-term care, home health, behavioral health, and dental practices.

Question 33

WHAT DELIVERABLES DO WE RECEIVE?

Accepted Answer

A formal audit report with findings, non-conformities, opportunities for improvement, and a corrective-action plan.

Question 34

WHAT IS THE SAM EXCLUSION LIST?

Accepted Answer

The System for Award Management lists individuals and entities excluded from federal contracts. Healthcare providers receiving federal funds must screen against it.

Question 35

HOW OFTEN SHOULD AUDITS BE CONDUCTED?

Accepted Answer

Internal audits at least annually; surveillance audits per registrar requirements; full re-certification every 3 years.

Question 36

WHAT IS ADVERSE ACTION?

Accepted Answer

If you intend to deny employment based on a background report, FCRA requires a pre-adverse action notice, a copy of the report, and a final adverse action notice.

Question 37

WHAT IS THE DIFFERENCE BETWEEN DOT AND NON-DOT DRUG TESTING?

Accepted Answer

DOT testing is federally regulated (49 CFR Part 40) with strict panels, chain-of-custody, and MRO review. Non-DOT is employer-defined and more flexible.

Question 38

WHAT FEDERAL AGENCIES FALL UNDER DOT TESTING REQUIREMENTS?

Accepted Answer

FMCSA, FAA, FRA, FTA, PHMSA, and the USCG all require DOT-compliant drug & alcohol testing for safety-sensitive employees.

Question 39

HOW FAR BACK DO CRIMINAL RECORDS GO?

Accepted Answer

FCRA generally limits non-conviction records to 7 years; convictions can be reported indefinitely (state laws may further restrict).

Question 40

WHAT ARE THE FEDERAL DOT ALCOHOL DRUG TESTING REQUIREMENTS?

Accepted Answer

Pre-employment, random, post-accident, reasonable suspicion, return-to-duty, and follow-up testing — all conducted under 49 CFR Part 40.

Question 41

WHAT IS NON-DOT ALCOHOL DRUG TESTING?

Accepted Answer

Employer-directed testing not regulated by DOT. Panels, cutoffs, and consequences are set by your company policy.

Question 42

WHAT HAPPENS IF AN EMPLOYEE FAILS A DRUG TEST?

Accepted Answer

Per company policy and applicable law typically removal from safety-sensitive duty, referral to a SAP (for DOT), and a return-to-duty process.

Question 43

WHO ARE YOUR LAB PARTNERS FOR DRUG TESTING?

Accepted Answer

We partner with SAMHSA-certified national laboratories including Quest Diagnostics and LabCorp.

Question 44

DO YOU OFFER DRUG TESTING SUPPLIES FOR BUSINESSES?

Accepted Answer

Yes instant test cups, oral fluid devices, breath alcohol units, and chain-of-custody forms are available for bulk purchase.

FREQUENTLY ASKED QUESTIONS – DRUG TESTING